Haines & Company, Inc Serving Businesses and Organizations Nationwide Since 1932



In major cities and small towns across the country, businesses, nonprofits and government agencies rely on Haines and Company products and services every day.

Who turns to us for assistance? Our client list is as diverse as the services we provide:

A real estate agent in San Francisco...a liberal arts college in Cleveland...a small heating and cooling contractor in Burlington, Kentucky...The Red Cross in Palm Beach...North America’s largest painting franchise...a furniture store in Spokane...a leading hip-hop station in Las Vegas...a car dealership in Gainesville...a national disease-fighting nonprofit in Washington, D.C...a major energy retailer in Omaha.

For these customers and thousands more like them, the Haines name is synonymous with accurate information, expert advice, personal service, and state-of-the-art information and marketing products that have made us an industry leader since 1932.

The company’s executive headquarters and production facilities are housed in North Canton, OH. Here, our team of more than 300 programmers, print technicians, mailing specialists, graphic designers, copywriters, marketing strategists, database experts, and customer service representatives fulfill the needs of our varied clientele.

The Haines legacy began with William L. Haines, who founded the company in 1928. Located in Canton, Ohio, the company published the Stark Legal News (published today by another company) and Ohio Auto Registration Directory. In 1932, we published the first Haines Criss+Cross Directory, which lists households and businesses in an area by street address (Addressakey section) and by phone number (Telokey).

Businesses soon discovered the directory could be used to improve service and delivery, sales and marketing, mailing accuracy and more. Over the years, Haines directories began appearing from coast to coast. Directories now cover more than 75 major markets, including Atlanta, Buffalo, Chicago, Cincinnati, Cleveland, Indianapolis, Los Angeles, New Orleans, Philadelphia, Rochester, San Francisco, San Diego, St. Louis, and Washington, D.C. The directories, also available on CD, contain more than 30 million records updated annually.

In 1996, Haines combined its Criss+Cross records with detailed property information gathered from county records to create Criss+Cross Plus Real Estate. Covering more than 100 counties, the CD and internet version of the product enable users to research current property information and target specific prospects based on building, financial, and owner/resident criteria. Plus, subscribers can use the product to perform fast and affordable marketing from their desktop. Haines recently released V4i, an entirely web-enabled version of Criss+Cross Plus Real Estate.

To meet the growing demand for mailing and telemarketing lists, Haines established Americalist, its full-service direct mail division. Started in 1970, Americalist provides one-stop-shop direct mail services, including residential and business lists; graphic design of postcards, self-mailers, brochures, newsletters and collateral material; offset and variable data digital printing; lettershop; and database maintenance and hygiene services. Americalist expertly handles the direct marketing needs of virtually every type of business, including radio stations, cable companies, lawn care firms, universities, home improvement companies, financial planners, mortgage brokers, and auto dealerships.

The Americalist Fundraising Services Group was formed to serve the revenue-generating needs of nonprofit organizations. Our neighborhood and direct mail campaigns have helped raise millions of dollars through direct mail and telemarketing for organizations such as the March of Dimes, American Cancer Society, Red Cross, Goodwill Industries, Boy Scouts of America, American Heart Association, American Diabetes Association, Arthritis Foundation, National Osteoporosis Foundation, and Alzheimer's Foundation. The division executes complete campaigns including volunteer recruitment by phone, strategic planning, list selection and segmentation, package design, copywriting, printing and mailing.

In 1993, Haines Publishing - our phone book division - produced its first large-print directory, providing local businesses with more affordable yellow page advertising opportunities, and consumers with user-friendly phone books known for having wider coverage areas. Today, we publish phone books throughout Ohio and New York.

Now in its third generation of family ownership, Haines and Company continues to offer innovative, cutting-edge solutions for businesses in an ever-changing marketplace.